Sensory Services

Provider: Cambridgeshire Adult Social Care



0345 045 5202


Unit A, Amundsen House, 18 Stocks Bridge Way, St Ives, PE27 5JL


Local Authority Service

Age range:

0 - 99+

Location map


Sensory Services works with adults, and some children, who are deaf-blind, deaf, hard of hearing, registered blind, partially sighted or experiencing visual loss to help them stay as independent as possible. Many people with vision or hearing loss enjoy full and active lives because they had support that enabled and rehabilitated them.

The information and support that they provide may include:

  • access to the environment
  • mobility and long cane training
  • independent living skills
  • equipment; support for carers
  • lighting and low vision aids
  • communication
  • access to benefits and entitlements
  • advocacy
  • access to work and training opportunities
  • signposting to partner organisations such as Cam Sight and Cambridgeshire Hearing Help

They work closely with the children’s disability service and the children’s visual impairment team and social workers, to provide support and provision.

They are responsible for keeping a register of severely sight impaired and sight impaired people in Cambridgeshire. They also keep a register for people with dual sensory loss and people who are severely hearing impaired.

Sometimes, all it takes is a piece of equipment and / or some rehabilitation training for someone to stay independent. The service can advise how to get this.

The service can identify if a referral is needed to the in-house Rehabilitation and Technical Workers.

Technical Workers provide and set up equipment for people who are deaf or hard of hearing. They can advise on purchases of specialist equipment. There is also a social worker with high level British Sign Language (BSL) skills who specialises in Deaf/Communication. They also liaise with the social worker for the deaf in the children’s disability service and will install alerting devices within the home for a child with a hearing loss.

Rehabilitation Workers can provide mobility and orientation skills and daily living skills training for people with visual and dual sensory loss. They support people going forward to Guide Dogs and other specialist organisations. They can support with communication skills and enable people to make the first steps getting back into work and other training. They work with children outside of school to provide some habilitation training.

People who have dual sensory loss that impacts on their daily living and safety may be offered a deafblind specialist assessment using communication through the Deafblind Manual and Block, alongside BSL signing.

The service liaises with the County Council and local district councils on sensory accessibility around built environment and street planning.

They provide awareness training and run sensory awareness drop-ins days around Cambridgeshire throughout the year.


Adults over 18 and some children who are deaf-blind, deaf, hard of hearing, registered blind, partially sighted or experiencing visual loss.


You can contact the Sensory Services team directly using the contact details above. The first person you speak to may be able to offer you the advice and information that you need over the telephone. Alternatively, they may agree that you require an assessment of your needs and will arrange for a member of the Sensory Services team to visit you.


Some aspects of the service are available free of charge; for example rehabilitation support. Specialist equipment is on loan to the service user for as long as it’s needed. However in some cases a personal budget could be offered following an assessment of needs. If this is the case, a financial assessment will take place to assess whether a contribution to care is required.

Opening days / times
Monday 8.45AM - 5.25PM
Tuesday 8.45AM - 5.25PM
Wednesday 8.45AM - 5.25PM
Thursday 8.45AM - 5.25PM
Friday 8.45AM - 4.25PM

Opening times

All Year

Services by the same provider

Shared Lives: Day opportunities and accommodation support for vulnerable adults and older people, Physical Disability Team , Learning Disability Partnership Young Adults Team (LDPYA), Day Opportunities for Older People - Victoria Lodge, Wisbech, Day Opportunities for Older People - Bedford House, Ely, Day Opportunities for Older People - The Birches, Cambridge, Day Opportunities for Older People - Ditchburn Day Centre, Cambridge, Day Opportunities for Adults with Learning Disabilities - Tennyson Lodge, March, Day Opportunities for Adults with Learning Disabilities - Ely Community Centre, Day Opportunities for Adults with Learning Disabilities - Horizon, Cambridge, Day Opportunities for Adults with Learning Disabilities - Huntingdon Community Centre, St Luke’s accommodation services, Autism and Adult Team, Financial Assessment Team, Cambridgeshire Learning Disability Partnership (LDP)

Last updated on

27 Jan 2016 15:03
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